- 中國銀行戶口: 012-751-1-023477-3 (Fung M** L**)
- 購物滿$800,【順豐速運】免運費送貨服務!!(未滿$600運費到付,實際按順豐收費為準。)
- 請參考電郵訂單通知,隨時追蹤你的物流進度。
- 請在收到貨品後, 立即驗查貨品, 如發現貨品數量不符或貨品款式錯誤, 應拒絕收件, 待速遞公司退回到本公司。
- 由於空運/船運會有機會受到不同因素而延誤貨期,如非缺貨將不會退款,如不能接受請勿下單。
如一旦確認客戶訂購的貨品出現缺貨的情況,我們會在最短時間內(約2-3個工作天)內通知客戶,以電郵通知,並將相關款項全數退回。(請注意,如閣下使用Paypal付款,退款時會扣回部份退款作手續費。)
- 貨品損壞或錯款
如客戶於收取貨品起7天內如有非人為之明顯損毁或款式錯誤,我們在收到退貨後會幫客戶更換同款貨品(只限同款、相同尺碼和顏色),並會安排寄到客戶指定地址。一般更換貨品所需時間需視乎貨品種類,例如日本直送的貨品為21-28天。如貨品已下架、出現缺貨或其它原因沒法進行更換,我們將改以會員購物金形式退款回客戶的會員戶口結餘,客戶可以自由用來選購其它商品,並沒有使用限期。
- 原廠保養
某些貨品附有一年原廠保養,請保留產品包裝及保養証作一年保養維修之用。未能出示保養証的客戶恕未能提供保養服務。
- 不受保障產品
任何電器產品、折扣商品、贈品及試用品,恕無法退回,敬請見諒。
如你屬於敏感性肌膚,我們建議你購買產品前先咨詢醫生意見。顧客如對購買之產品產生敏感反應,將不接受退貨安排。
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根據此法例及權利,任何未經授權使用的資料均屬侵權行為,包括複製及發佈本網站內容於其他網站,售賣本網站內容作牟利用途等等。
在給予或不給予事先通知下,本公司保留隨時更新本免責聲明的權利,任何更改於本網站發佈時,立即生效。請閣下在每次瀏覽本網站時,務必查看此免責聲明。如閣下繼續使用本網站,即代表閣下同意接受更改後的免責聲明約束。
PRIVACY POLICY
This website ("website") is operated by 「生活之間 Life Realm」. This privacy policy only covers information collected at this website and does not cover any information collected offline by 「生活之間 Life Realm」. All 「生活之間 Life Realm」 websites and social media pages are currently covered by this privacy policy.
SECURITY
Personal information provided on the website and online credit card transactions is transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information. 「生活之間 Life Realm」 will never ask you to provide credit card information through email.
PRIVACY POLICY
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.
As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We, therefore, encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.
THE INFORMATION WE COLLECT
Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.
We receive and store any personally identifiable information you enter on the website, whenever you shop with 「生活之間 Life Realm」 or information you give us in any other way, such as by subscribing to our email, or social media account. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, ID number, birth date, and email address. If you use a credit or debit card or pay by Paypal, we will also include your account number.
If you use one of our services or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests, or product preferences.
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect for various purposes, including:
To complete your purchase transactions
To provide the services you request
To send you our newsletters by email
To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.
To notify you of product recalls or provide other information concerning products you have purchased
To improve our merchandise selections, customer service, and overall shopping experience
「生活之間 Life Realm」有權於毋須在另行通知情況下更改條款及細則,及拒絕更換產品的權利;如有任何爭議,「生活之間 Life Realm」將擁有最終的決定權。