Terms and Conditions

付款方式

- 信用卡、PayPal、Google Pay、Apple Pay、Payme、轉數快、支付寶,香港客戶可使用銀行轉帳方式付款。
- 本公司香港銀行賬戶 (必須在入數纸上手寫上姓名及電話 )。
- 中國銀行戶口: 012-751-1-023477-3 (Fung M** L**)
- HSBC 滙豐銀行戶口: 034-4-226105 (Kwan S** F***)
收到付款後我們將按訂單給您發貨。
溫韾提示 : 如貨存緊張,我們公司是以入數先後次序寄貨給客人

本地送貨服務

- 購物滿$600,【Deliver T】免運費送貨服務!! (未滿$600運費到付,實際按順豐為準。)
- 購物滿$800,【順豐速運】免運費送貨服務!!(未滿$600運費到付,實際按順豐為準。) 
- 訂單折實未滿$600/$800港幣,運費到付 (約$30元起,實際按順豐為準。)
- 順豐快遞運費詳細可以查看順豐快遞網站。https://www.sf-express.com/hk/tc/dynamic_function/price/
- 離島區需另加附加費。

訂單運送時間

- 每一張網上訂單只可以運送指定地址一㳄。 
- 所有現貨會於完成訂單後的3-7個工作日內為你寄出。
- 如訂單內包含現貨及預購貨品,我們會等待貨品全部到齊才一併寄出。如客人想先寄出現貨,可以選擇分開下單,或由客戶支付運費。
- 本公司預購產品,分為月頭、月中、月尾,(月頭出貨時間為1號-12號期間,月中出貨時間為13號-22號期間,月尾出貨時間為23號-31號期間)。
- 凡有指定截單日子的預購產品,如客戶過了截單日子入數,預購時間需要轉到下一個截單日子,本公司不會作另行通知,請客戶下單後務必要在訂單內的預購日子內入數。
- 有些預購產品,付款後7至14個工作日出貨。
- 工作日,不包括星期六/日及公眾假日
- 請參考電郵訂單通知,隨時追蹤你的物流進度。
- 請在收到貨品後, 立即驗查貨品, 如發現貨品數量不符或貨品款式錯誤, 應拒絕收件, 待速遞公司退回到本公司
- 由於空運/船運會有機會受到不同因素而延誤貨期,如非缺貨將不會退款,如不能接受請勿下單。

逾期取件

客戶在本公司購買所有貨品,如逾期取件,順豐快遞及倉庫會衍生存倉費用,此費用要由客戶自行負責,所有貨品寄出後三天內必須取件,凡逾期取件,順豐快遞會把貨品退回本公司,客戶取回已逾期的貨品時,需要自行承擔存倉費用及運費,另外,貨件由出貨日期起三個月內逾期取件,貨品會由本公司自行處理,而不作另行通知。

退換貨政策

- 缺貨退款保障 

如一旦確認客戶訂購的貨品出現缺貨的情況,我們會在最短時間內(約2-3個工作天)內通知客戶,以電郵通知,並將相關款項全數退回。(請注意,如閣下使用Paypal付款,退款時會扣回部份退款作手續費。)

- 貨品損壞或錯款
如客戶於收取貨品起7天內如有非人為之明顯損毁或款式錯誤,我們在收到退貨後會幫客戶更換同款貨品(只限同款、相同尺碼和顏色),並會安排寄到客戶指定地址。一般更換貨品所需時間需視乎貨品種類,例如日本直送的貨品為21-28天。如貨品已下架、出現缺貨或其它原因沒法進行更換,我們將改以會員購物金形式退款回客戶的會員戶口結餘,客戶可以自由用來選購其它商品,並沒有使用限期。


- 原廠保養

某些貨品附有一年原廠保養,請保留產品包裝及保養証作一年保養維修之用。未能出示保養証的客戶恕未能提供保養服務。


- 不受保障產品

任何電器產品、折扣商品、贈品及試用品,恕無法退回,敬請見諒。
如你屬於敏感性肌膚,我們建議你購買產品前先咨詢醫生意見。顧客如對購買之產品產生敏感反應,將不接受退貨安排。

免責聲明

本網頁所載的所有資料、商標、標誌、圖像、短片、聲音檔案、連結及其他資料等(以下簡稱「資料」),只供參考之用,Agent T 旅.特務(以下簡稱「本店」)將會隨時更改資料,並由本店決定而不作另行通知。雖然本店已盡力確保本網頁的資料準確性,但本店不會明示或隱含保證該等資料均為準確無誤。本店不會對任何錯誤或遺漏承擔責任。

本店不會對使用或任何人士使用本網頁而引致任何損害(包括但不限於電腦病毒、系統固障、資料損失)承擔任何賠償。本網頁可能會連結至其他機構所提供的網頁,但這些網頁並不是由本店所控制。本店不會對這些網頁所顯示的內容作出任何保證或承擔任何責任。閣下如瀏覽這些網頁,將要自己承擔後果。

版權

本網站的所有文章,影片,資料等等,全屬 Agent T 旅.特務 所有,均受知識產權法例及權利(包括但不限於保護版權的法例)所保障。

根據此法例及權利,任何未經授權使用的資料均屬侵權行為,包括複製及發佈本網站內容於其他網站,售賣本網站內容作牟利用途等等。


管轄法律

本免責聲明受香港特別行政區法律約束及按照香港特別行政區法律進行詮釋。閣下同意接受香港特別行政區法院非專有審判權的管轄。

免責聲明更新

在給予或不給予事先通知下,本公司保留隨時更新本免責聲明的權利,任何更改於本網站發佈時,立即生效。請閣下在每次瀏覽本網站時,務必查看此免責聲明。如閣下繼續使用本網站,即代表閣下同意接受更改後的免責聲明約束。

PRIVACY POLICY

This website ("website") is operated by Agent T 旅.特務. This privacy policy only covers information collected at this website and does not cover any information collected offline by Agent T 旅.特務. All Agent T 旅.特務 websites and social media pages are currently covered by this privacy policy.

SECURITY

Personal information provided on the website and online credit card transactions is transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information. Agent T 旅.特務 will never ask you to provide credit card information through email.

PRIVACY POLICY

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We, therefore, encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

THE INFORMATION WE COLLECT

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

We receive and store any personally identifiable information you enter on the website, whenever you shop with Agent T 旅.特務 or information you give us in any other way, such as by subscribing to our email, or social media account. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, ID number, birth date, and email address. If you use a credit or debit card or pay by Paypal, we will also include your account number.

If you use one of our services or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests, or product preferences.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect for various purposes, including:
To complete your purchase transactions
To provide the services you request
To send you our newsletters by email
To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.
To notify you of product recalls or provide other information concerning products you have purchased
To improve our merchandise selections, customer service, and overall shopping experience

Agent T 旅.特務有權於毋須在另行通知情況下更改條款及細則,及拒絕更換產品的權利;如有任何爭議,Agent T 旅.特務將擁有最終的決定權。

 最近更新日期: 31/10/2020